Arguing with tech support yesterday and today – trying to explain to them that emails can be sent between accounts on the same server, which bypasses any spam filtering I have in place. They don’t get it.
This is one of the reasons I’m moving servers. I also won’t have to ask to remove blacklisted IPs, increase storage space, fix email problems, etc. It will be great all around to have this much control over everything, rather than going through intermediate tech support in India that needs you to explain every little detail.